Subscription Refund

A subscription refund is a refund of the subscription amount paid by the customer. The refund can be initiated by the customer or the SaaS company. The refund can be initiated for a variety of reasons, including:

If a customer is asking for a subscription refund for your SaaS product, then you’re going to have to handle it by initiating a refund in your payment gateway. If you are using Stripe, then you can initiate a refund by going to the customer’s subscription page and clicking on the “Refund” button. Learn more about refunding a subscription in Stripe .