Question 1

What makes FeatureOS Surveys different from other form tools?

Accepted Answer

FeatureOS survey forms can work for both internal and external use, across various use cases. But unlike generic form-builder tools, FeatureOS gives better edge for product teams where every customer responses can be turned into a feedback post, connected to your roadmap, published in your changelog, and even documented in your knowledge base, all without leaving the platform.

Question 2

Can I create surveys without coding?

Accepted Answer

Yes. Our drag‑and‑drop builder makes it easy to create surveys in minutes. You can choose between Wizard (step‑by‑step) and List (all‑in‑one) formats, start from templates, or design your own. No technical skills required.

Question 3

Can I use templates for faster survey creation?

Accepted Answer

Absolutely. We provide ready‑to‑use templates for common use cases like Customer Feedback Survey, Employee Performance Evaluation, User Onboarding feedback and various other templates. You can even customise them or build your own from scratch.

Question 4

What analytics do I get with my surveys?

Accepted Answer

FeatureOS provides both overall survey analytics and field‑level insights. You can see completion rates, source distribution and various other analytics specific to your survey forms, plus analyse each field’s performance individually.

Question 5

How do survey responses connect to my feedback loop?

Accepted Answer

With one click, you can turn any survey response into a feedback post, tag it, prioritise it, and link it to roadmap items. Once the feature is shipped, you can publish it in your changelog and create a knowledge base article for it as well, all inside FeatureOS.

Question 6

Can I organise and assign category responses automatically?

Accepted Answer

Yes. You can add categories to your surveys so responses are automatically categorised when submitted. This makes it easier to filter, prioritise, and track feedback at scale.

Question 7

Where can I share my surveys?

Accepted Answer

You can embed them directly into your product or website, share them as widget, or share it as link.

Question 8

What kind of surveys can I run?

Accepted Answer

You can run any type like customer satisfaction (CSAT), Net Promoter Score (NPS), onboarding feedback, churn analysis, beta feature validation, and more.

Question 9

How does template creation work in FeatureOS Surveys?

Accepted Answer

When you create a survey and save it as a template, it’s stored in your template library. You can then select and use that template anytime while creating a new survey, saving you from rebuilding forms from scratch.

Question 10

Where can I see survey responses that have been converted to feedback posts?

Accepted Answer

Once a survey response is turned into a feedback post, it appears in your Feedback Boards. From there, you can track it like any other feedback item, tag it, prioritise it, connect it to your roadmap, and follow its progress until release.

Question 11

What’s the difference between a survey and feedback in FeatureOS?

Accepted Answer

In FeatureOS,surveys are structured sets of questions you send to collect targeted insights where you ask, they answer. Feedback is input users share on their own, like feature requests or bug reports, where they tell, you listen. Survey responses can also be converted into feedback posts, allowing them to flow into your entire feedback loop just like regular feedback.

Question 12

Will all my survey responses be converted to feedback posts immediately?

Accepted Answer

No. Survey responses are only converted to feedback posts when you choose to. You can review each response, decide which ones are worth turning into feedback posts, and then link them to your roadmap, changelog, or knowledge base as needed.

Question 13

Can FeatureOS help me migrate from my current tool?

Accepted Answer

Yes. Whether you’re moving from Canny, Featurebase, Trello, or another feedback platform, our team can help you migrate your data into FeatureOS smoothly.

FeatureOS Forms & Surveys - Build Forms Your Way

Collect Responses That Power Your Product Decisions

Trusted by leading companies worldwide

Build Forms Your Way

Everything You Need to Build Great Forms

Contact & Info Fields

Choice & Selection Fields

File & Media Uploads

Date & Time Inputs

Rating & Feedback

Switches & Interactive Toggles

Turn Every Response into Actionable Feedback with FeatureOS

Manage your submissions

Conditional Formatting

Pin your responses

Filter & Sort

Submission Sentiment

Export your responses

Rich UI for special fields

Security & Privacy features

Private Forms

Password Protected Forms

Captcha Protection

Time-Limited Forms

Integrations & APIs

Discord Notification

Zapier Notification

Slack Notification

Email Notification

Frequently Asked Questions

Everything your team
needs in one place