featureOS is a complete customer feedback management software for SaaS products. You can collect, manage, and act on feedback from your customers.
Choose how you want to collect feedback from your users/team.
Choose how you want to collect feedback from your users/team.
Choose how you want to collect feedback from your users/team.
alphaOS Feedback Boards come packed with powerful features that help you become a superpower. Here are some features we have listed below.
Get things done at superhuman speeds with Hellonext. Optimized for performance throughout.
Perform actions quickly with just a *right* click. Add tags, change status, and so much more anywhere with context menus.
We've designed Hellonext to give you the right information at the right time in the most elegant way possible. This is art.
We use our own API to build the user interface. All the features are API-first to help you build custom workflows.
New features roll-out every 14-days. Upgrades to existing features everyday.
Super talented people come together to build Hellonext. Learn more →
Switch between dark mode and light mode seamlessly to go easy on your eyes.
Hellonext supports over 8 global languages are the list is growing.
Prevent search engines from crawling your feedback portal for privacy.
Allow only certain users from a domain to signup or interact with you.
Signin with Apple, Google or GitHub to interact with Hellonext.
Experience one of the most powerful Analytics dashboard for your product.
Upload a custom OG image to customize Hellonext for sharing on social media.
Choose your brand color to customize Hellonext even more for your need.
Upload your own favicon of your product to make Hellonext your own.
Add links to your product, about page and more with custom links.
Decide whether admins or users should receive email notifications or not.
Choose which Hellonext module should be the default view for your portal.
Disable Powered by Hellonext branding on your account.
Bring your own domain to your Hellonext account. Like feedback.yourproduct.com.
Drag an image into the editor anywhere on the platform to add more context to a post.
Keep everyone included with just an @ mention in comments & posts.
Referring to some other post? Just type #, and link the post with ease.
Select a text and directly paste a link from your clipboard. Lesser clicks. Faster actions.
Bold, italics, underline, we've got you covered. Even tables, type em' out easily.
Paste an image directly from your clipboard into Hellonext Editor. No more hassle.
All the power of Markdown language you need, now on Hellonext Editor.
Hellonext intelligently styles your content automagically as you type.
Hellonext recognizes smart character like (c), which becomes ©
Don't move your finger away from the keyboard. Get things done with shortcuts.
Everything you type is saved on your browser. Even when you lose your internet connection.
Embed responsive YouTube videos for posts, comments, or changelog.
Invite your teams, give them appropriate roles to deal with customer feedback on Hellonext.
When a new feature rolls out, it rolls out with APIs for you to take advantage of.
We ensure our APIs are super fast in response times to make sure you get a better experience.
Sync data between JIRA and Hellonext seamlessly and in rea-time.
Get notified on Slack, and act upon the feedback from Hellonext.
Turn an Intercom message into a post on Hellonext.
Create or link Zendesk tickets for feedback you receive on Hellonext.
Create new tasks and sync data between ClickUp and Hellonext.
Configure workflows for 1000s of apps with Hellonext for Zapier.
Authenticate users from Azure AD for restricted areas on Hellonext.
Create or link issues between Linear and Hellonext.
Integrate FullStory to track user activity on Hellonext.
Integrate Plausible analytics to track user behavior on Hellonext.
Integrate Fathom analytics tracking script to see user activity.
Integrate Google Analytics tracking scripts to know user behavior.
Bring your Crisp chat widget right within Hellonext to chat with users.
Embed your Freshchat widget within Hellonext to keep users engaged.
Bring your Tidio chat widget right within Hellonext to chat with users.
Bring your Belco chat widget right within Hellonext to chat with users.
Bring your Drift chat widget right within Hellonext to chat with users.
Bring your Trengo chat widget right within Hellonext to chat with users.
Bring your Help Scout chat widget right within Hellonext to chat with users.
Link your Patreon account to Hellonext to collect contributions.
Sync customer info and data between HubSpot and Hellonext.
New integrations are coming up. Track them here →
Get real-time notifications about activities via Hellonext Webhooks.
Choose the activities for which you'd like to get notified via webhooks.
Integrate a popup widget anywhere on your platform with a simple code snippet.
Showcase changelog within your product with a beautiful slide-over modal within your product.
Choose to keep your feedback boards open to all.
Restrict access to boards only to select few with private boards.
Enable SSO to allows your existing customers to submit feedback hassle-free.
Setup your own SSO page to have users login into your Hellonext account.
Setup and test custom redirects for your SSO login workflow.
Mask user names from others with mask user details option.
Show user details only to users from the same company/team.
Allow anonymous feedback submissions without having to sign-in.
Allow anonymous comment submissions without having to sign-in.
Allow anonymous votes to your posts without having to sign-in.
Approve posts before they get shows to others on your Hellonext account.
Approve comments before someone else could see it. Prevent spam.
Allow people to upvote on a feature on the feedback board.
Allow people to downvote (optional) on posts on feedback boards.
Limit the number of votes a user can submit for a time-period.
Reset upvotes or downvotes if you would like to get a fresh start.
Collaborate in real-time with comments between you and your users.
Collaborate in real-time within your team with real-time internal comments.
Assign a post to someone from your team. Help them handle the feedback from users.
@ mention anyone from a comment or a post to keep them in the loop.
Invite hundreds of people with a single invite link for private boards.
Email a post author to privately sync up with them about a post.
Respond to customer queries quickly with Canned Responses.
Use Letterbox to submit new feedback via a unique email address.
Vote on behalf of someone else on a post that they support.
Post on behalf of someone else on a feedback board to keep them in loop.
Independently subscribe a user to a feedback post to keep them in loop.
Create pre-filled templates for your users to fill when submitting feedback.
Change the title or the form, and update in a way that appeals to your users.
Update form placeholders to make it even more descriptive for your users.
Merge multiple duplicate posts into one single one to keep things neat.
Hellonext automatically suggests similar posts when submitting new post.
Prompt users to tell you the priority of a post they are voting on.
Organize posts with tags. Name them the way you want to organize.
Move a post between boards with all the original details without any hassle.
Hide posts from others with a single click. Keep things private between you & users.
Pin the most important post on top on a feedback board.
Pin a featured comment on top for a post.
Share when a feature is expected to be completed with ETC.
Import large-scale posts from other platforms like Canny, Zendesk or from CSV.
Use our API to continuously replicate posts from various sources into Hellonext.
Optionally disable comments on some posts if you choose to.
Allow users to only vote or comment on existing posts.
Mark a post as read or unread to save things for later.
Experience a shared team inbox to pick things up between teams.
Plough through feedback posts with powerful filters from your dashboard.
Apply a filter, copy the URL, share with others to share the same filters.
Save your favorite filters to quickly access whenever you need it.
Sort feedback posts from Admin Dashboard with a wide range of sorting options.
Change the slug for boards to suit your needs better.
Give context to what the boards are about to your users.
Change the slug for boards to suit your needs better.
Archive unused boards to make way for new ones.
Show roadmap based on the boards you have on your Hellonext account.
Show your product roadmap only to people you wish to. Customers, partners & such.
Sync your roadmap with JIRA projects to automatically sync between JIRA and Hellonext Roadmap.
Customize every aspect of your roadmap cards with customizable roadmap option. Add an image, tag posts & more.
Visually showcase your product roadmap to your users with Kanban view.
Embed your product roadmap within your product and keep users updated.
Link existing feedback to a roadmap card to give context to users.
Choose from a variety of sort options to order the roadmap cards.
Customize the names of the columns that suits your needs.
Change the names of the statuses to reflect the way you work.
Add image to cards to make your roadmap engaging.
Drag & drop your cards in Roadmap lanes in Kanban view.
Add labels to changelog entries easily to categorize the changelog.
Embed your changelog anywhere you feel fit to keep your users updated.
Share a single changelog with your user easily with the share feature.
Change the look and feel of your changelog with custom branding options.
Write to your heart's content. We got you covered with our tech.
Rolling out a new feature? Tag your team to give them some appreciation.
Get instant reactions from users with emoji reactions for changelog posts.
Let users know when there is a new update to your changelog.
Tag the feature you completed from feedback boards into a changelog entry.
Publish private changelog for select few customers you choose.
Write now. Publish later. Schedule changelog when you want it to get published.
All your notifications goes into the inbox with infinite loading.
Save a notification to attend later when it is appropriate.
Use the dedicated Saved inbox to see the list of things you need to get back to.
See only what you need with advanced notifications filters.
Mark a notification item as done when to keep your inbox neat and tidy.
Upload your own work avatar that your users can see and know who you are.
Choose which notifications you get from various Hellonext modules.
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