Features Designed to Empower You. More than ever.
featureOS is a complete customer feedback management software for SaaS products. You can collect, manage, and act on feedback from your customers.
Feedback Collection Tool
Choose how you want to collect feedback from your users/team.
Product Roadmap Tool
Choose how you want to collect feedback from your users/team.
Changelog Publishing Tool
Choose how you want to collect feedback from your users/team.
There is so much more...
alphaOS Feedback Boards come packed with powerful features that help you become a superpower. Here are some features we have listed below.
Core features
The basics
<150 performance
Get things done at superhuman speeds with Hellonext. Optimized for performance throughout.
Context menus
Perform actions quickly with just a *right* click. Add tags, change status, and so much more anywhere with context menus.
Beautifully designed
We've designed Hellonext to give you the right information at the right time in the most elegant way possible. This is art.
API-first development
We use our own API to build the user interface. All the features are API-first to help you build custom workflows.
Fortnightly new features
New features roll-out every 14-days. Upgrades to existing features everyday.
Experienced team
Super talented people come together to build Hellonext. Learn more →
Dark & light mode
Switch between dark mode and light mode seamlessly to go easy on your eyes.
Multi-language support
Hellonext supports over 8 global languages are the list is growing.
Search engine privacy
Prevent search engines from crawling your feedback portal for privacy.
Whitelisted domains
Allow only certain users from a domain to signup or interact with you.
Multiple signin options
Signin with Apple, Google or GitHub to interact with Hellonext.
Powerful Analytics Dashboard
Experience one of the most powerful Analytics dashboard for your product.
Customizations
Custom OpenGraph image
Upload a custom OG image to customize Hellonext for sharing on social media.
Custom brand colors
Choose your brand color to customize Hellonext even more for your need.
Custom favicon
Upload your own favicon of your product to make Hellonext your own.
Custom links
Add links to your product, about page and more with custom links.
Configure email notifications
Decide whether admins or users should receive email notifications or not.
Set default homepage
Choose which Hellonext module should be the default view for your portal.
Disable Hellonext branding
Disable Powered by Hellonext branding on your account.
Map custom domain
Bring your own domain to your Hellonext account. Like feedback.yourproduct.com.
Powerful Editor
Drag-drop-done performance
Drag an image into the editor anywhere on the platform to add more context to a post.
@ mention someone
Keep everyone included with just an @ mention in comments & posts.
Tag a post
Referring to some other post? Just type #, and link the post with ease.
Copy, paste, link development
Select a text and directly paste a link from your clipboard. Lesser clicks. Faster actions.
Rich styling features
Bold, italics, underline, we've got you covered. Even tables, type em' out easily.
Copy & paste an image
Paste an image directly from your clipboard into Hellonext Editor. No more hassle.
Markdown friendly
All the power of Markdown language you need, now on Hellonext Editor.
Automatic styling
Hellonext intelligently styles your content automagically as you type.
Smart text recognition
Hellonext recognizes smart character like (c), which becomes ©
Keyboard shortcuts
Don't move your finger away from the keyboard. Get things done with shortcuts.
Automagically saved
Everything you type is saved on your browser. Even when you lose your internet connection.
Embed YouTube videos
Embed responsive YouTube videos for posts, comments, or changelog.
Team Collaboration
User Roles
Invite your teams, give them appropriate roles to deal with customer feedback on Hellonext.
Integrations
Developer APIs
Everything is API first
When a new feature rolls out, it rolls out with APIs for you to take advantage of.
Super fast API response
We ensure our APIs are super fast in response times to make sure you get a better experience.
Native Integrations
JIRA
Sync data between JIRA and Hellonext seamlessly and in rea-time.
Slack
Get notified on Slack, and act upon the feedback from Hellonext.
Intercom
Turn an Intercom message into a post on Hellonext.
Zendesk
Create or link Zendesk tickets for feedback you receive on Hellonext.
ClickUp
Create new tasks and sync data between ClickUp and Hellonext.
Zapier
Configure workflows for 1000s of apps with Hellonext for Zapier.
Azure Active Directory
Authenticate users from Azure AD for restricted areas on Hellonext.
Linear
Create or link issues between Linear and Hellonext.
Fullstory
Integrate FullStory to track user activity on Hellonext.
Plausible
Integrate Plausible analytics to track user behavior on Hellonext.
Fathom Analytics
Integrate Fathom analytics tracking script to see user activity.
Google Analytics
Integrate Google Analytics tracking scripts to know user behavior.
Crisp.chat
Bring your Crisp chat widget right within Hellonext to chat with users.
Freshchat
Embed your Freshchat widget within Hellonext to keep users engaged.
Tidio
Bring your Tidio chat widget right within Hellonext to chat with users.
Belco
Bring your Belco chat widget right within Hellonext to chat with users.
Drift
Bring your Drift chat widget right within Hellonext to chat with users.
Trengo
Bring your Trengo chat widget right within Hellonext to chat with users.
Help Scout
Bring your Help Scout chat widget right within Hellonext to chat with users.
Patreon
Link your Patreon account to Hellonext to collect contributions.
HubSpot
Sync customer info and data between HubSpot and Hellonext.
More integrations
New integrations are coming up. Track them here →
Webhooks
Built for scale
Get real-time notifications about activities via Hellonext Webhooks.
Customizable
Choose the activities for which you'd like to get notified via webhooks.
Widgets & Embeds
Popup widgets
Integrate a popup widget anywhere on your platform with a simple code snippet.
Sideover changelog widget
Showcase changelog within your product with a beautiful slide-over modal within your product.
Feedback Boards
Privacy options
Public boards
Choose to keep your feedback boards open to all.
Private boards
Restrict access to boards only to select few with private boards.
Single sign-on
Enable SSO to allows your existing customers to submit feedback hassle-free.
Dedicated SSO page
Setup your own SSO page to have users login into your Hellonext account.
SSO redirects
Setup and test custom redirects for your SSO login workflow.
Mask user details
Mask user names from others with mask user details option.
Partially Mask user details
Show user details only to users from the same company/team.
Guest submissions
Allow anonymous feedback submissions without having to sign-in.
Guest comments
Allow anonymous comment submissions without having to sign-in.
Guest votes
Allow anonymous votes to your posts without having to sign-in.
Moderation
Posts moderation
Approve posts before they get shows to others on your Hellonext account.
Comments moderation
Approve comments before someone else could see it. Prevent spam.
Voting options
Upvotes
Allow people to upvote on a feature on the feedback board.
Downvotes
Allow people to downvote (optional) on posts on feedback boards.
Limit votes for users
Limit the number of votes a user can submit for a time-period.
Reset votes
Reset upvotes or downvotes if you would like to get a fresh start.
Collaboration
Real-time comments
Collaborate in real-time with comments between you and your users.
Internal comments
Collaborate in real-time within your team with real-time internal comments.
Assign posts
Assign a post to someone from your team. Help them handle the feedback from users.
Mention users
@ mention anyone from a comment or a post to keep them in the loop.
Bulk invite members
Invite hundreds of people with a single invite link for private boards.
Email submitter
Email a post author to privately sync up with them about a post.
Canned Responses
Respond to customer queries quickly with Canned Responses.
Feedback submission
Submit via email
Use Letterbox to submit new feedback via a unique email address.
Vote on behalf
Vote on behalf of someone else on a post that they support.
Post on behalf
Post on behalf of someone else on a feedback board to keep them in loop.
Subscribe a user
Independently subscribe a user to a feedback post to keep them in loop.
Form templates
Create pre-filled templates for your users to fill when submitting feedback.
Custom form titles
Change the title or the form, and update in a way that appeals to your users.
Custom form placeholders
Update form placeholders to make it even more descriptive for your users.
Merge duplicate posts
Merge multiple duplicate posts into one single one to keep things neat.
Post suggestion during submission
Hellonext automatically suggests similar posts when submitting new post.
Priority ratings
Prompt users to tell you the priority of a post they are voting on.
Managing feedback
Add tags to posts
Organize posts with tags. Name them the way you want to organize.
Move between boards
Move a post between boards with all the original details without any hassle.
Hide posts
Hide posts from others with a single click. Keep things private between you & users.
Pin posts
Pin the most important post on top on a feedback board.
Pin comments
Pin a featured comment on top for a post.
Set estimated completion date
Share when a feature is expected to be completed with ETC.
Import posts from CSV
Import large-scale posts from other platforms like Canny, Zendesk or from CSV.
Import posts via API
Use our API to continuously replicate posts from various sources into Hellonext.
Disable comments
Optionally disable comments on some posts if you choose to.
Read-only boards
Allow users to only vote or comment on existing posts.
Mark as read
Mark a post as read or unread to save things for later.
Team inbox
Experience a shared team inbox to pick things up between teams.
Powerful filters
Plough through feedback posts with powerful filters from your dashboard.
Bookmark filters
Apply a filter, copy the URL, share with others to share the same filters.
Saved filters
Save your favorite filters to quickly access whenever you need it.
Wide sorting options
Sort feedback posts from Admin Dashboard with a wide range of sorting options.
Other features
Update board slug
Change the slug for boards to suit your needs better.
Add board description
Give context to what the boards are about to your users.
Update board slug
Change the slug for boards to suit your needs better.
Archive Boards
Archive unused boards to make way for new ones.
Product Roadmap
Kanban
By boards
Show roadmap based on the boards you have on your Hellonext account.
Private roadmap
Show your product roadmap only to people you wish to. Customers, partners & such.
JIRA integration
Sync your roadmap with JIRA projects to automatically sync between JIRA and Hellonext Roadmap.
Custom roadmap
Customize every aspect of your roadmap cards with customizable roadmap option. Add an image, tag posts & more.
Visualize posts
Visually showcase your product roadmap to your users with Kanban view.
Embed anywhere
Embed your product roadmap within your product and keep users updated.
Tag feedback posts
Link existing feedback to a roadmap card to give context to users.
Custom sort options
Choose from a variety of sort options to order the roadmap cards.
Custom column names
Customize the names of the columns that suits your needs.
Custom statuses
Change the names of the statuses to reflect the way you work.
Add image to cards
Add image to cards to make your roadmap engaging.
Drag-drop Kanban Cards
Drag & drop your cards in Roadmap lanes in Kanban view.
Changelog
Basic features
Labels
Add labels to changelog entries easily to categorize the changelog.
Embeds
Embed your changelog anywhere you feel fit to keep your users updated.
Share changelog
Share a single changelog with your user easily with the share feature.
Custom branding
Change the look and feel of your changelog with custom branding options.
Supports heavy content
Write to your heart's content. We got you covered with our tech.
Recognize team members
Rolling out a new feature? Tag your team to give them some appreciation.
Reactions to changelog
Get instant reactions from users with emoji reactions for changelog posts.
Nudge users about updates
Let users know when there is a new update to your changelog.
Tag completed posts
Tag the feature you completed from feedback boards into a changelog entry.
Make changelog private
Publish private changelog for select few customers you choose.
Schedule changelog
Write now. Publish later. Schedule changelog when you want it to get published.
Notifications
Core features
Inbox
All your notifications goes into the inbox with infinite loading.
Save for later
Save a notification to attend later when it is appropriate.
Saved inbox
Use the dedicated Saved inbox to see the list of things you need to get back to.
Filter notifications
See only what you need with advanced notifications filters.
Mark as done
Mark a notification item as done when to keep your inbox neat and tidy.
Manage your account
Manage profile
Custom avatar
Upload your own work avatar that your users can see and know who you are.
Customize notifications
Choose which notifications you get from various Hellonext modules.
Frequently Asked Questions
most relevant PM tool.
alphaOS Feedback
alphaOS Knowledge Base
Purpose-built software for Product Managers.
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