Frill 2024: Pricing, Features & Alternatives

Frill 2024: Pricing, Features & Alternatives

Curious about Frill’s pricing? Let’s break it down together. We’ll take a closer look at each plan, what they offer, and whether they’re worth it for you. Stay tuned!

By the end of this article, you’ll have all the details about Frill’s pricing and the confidence to choose the plan that perfectly aligns with your business needs and goals.

Ultimate Guide to Frill’s Pricing in 2024

Frill provides four different subscription options for your product. We’ll have a deeper look into each of these plans in this article.


1. The Startup Plan

Designed with newcomers and startups in mind, Frill’s “Startup” plan provides essential features to kickstart your journey towards feedback management. The feature set includes,

  • 50 active ideas
  • Unlimited tracked users & team members
  • Custom domain and developer API


Billing TypePrice

Optional Add-ons

  • Enhanced Privacy Settings - For an additional $25/month or $23/month (annual billing) you can keep your boards and ideas private, pre-approve ideas & users.
  • White Labeling - For an additional $100/month or $92 /month (annual billing), you can hide the Frill branding, remove the “Powered by” tagline, add a favicon and add your own custom email address.

2. The Business Plan

Targeted at small and medium size businesses, the “Business” plan of Frill includes all the features in the Startup plan plus,

  • Unlimited active ideas
  • Bug management and comment reactions


Billing TypePrice

Optional Add-ons

  • Enhanced Privacy Settings - You can keep your boards and ideas private, pre-approve ideas & users, by paying an additional $25/month or $23/month (annual billing)
  • White Labeling - You can hide the Frill branding, remove the “Powered by” tagline, add a favicon and add your own custom email address with an additional $100/month or $92 /month (annual billing),

3. The Growth Plan

The “Growth” plan goes a step above the Business plan and offers more features in addition to those available in the business tier. Additional features include,

  • Privacy settings
  • White labelling
  • Pay by invoice


Billing TypePrice

4. The Enterprise Plan

Frill’s top-tier subscription, the “Enterprise” plan, includes all features of the Growth plan along with,

  • Dedicated Support
  • SOC2 compliance
  • Audit logs
  • IP whitelisting
  • Dedicated Hosting


This plan starts at a pricing range of $349/month. You can contact their team for the customized pricing plan for your product.

Does Frill Offer Free Trial?

Frill provides a 14-day free trial, allowing users to explore its features and functionality before committing to a subscription. When starting the trial, you have the flexibility to choose the subscription plan that best suits your needs and preferences. Once the trial period ends, you’ll be prompted to either subscribe to the selected plan or upgrade to a different one, ensuring that you can make an informed decision based on your experience with the platform.

This free trial enables potential users to thoroughly evaluate Frill’s offerings and determine its suitability for their requirements without any upfront financial commitment.

Is Frill Free to Use?

No, Frill does not support a free plan. If you are eying their basic plan, brace yourself for a limited feature set. Their basic plan may not cover all your business needs.

But, we’ve got you covered! We’ll cover some tips and tricks in this article to help you find the perfect feedback management software that ticks all your boxes.

Does Frill offer Discounts?

Frill’s discount policy revolves around encouraging users to commit to an annual billing cycle. By doing so, subscribers receive a compelling incentive: one month of complimentary access to their chosen plan. This strategy not only rewards long-term commitment but also provides users with added value for their investment.

It’s important to note that Frill does not currently offer any other types of discounts or promotional deals beyond this annual payment benefit. Thus, for those considering a subscription to Frill, opting for the annual billing option presents a cost-effective way to access its services while enjoying the bonus of an extra month’s worth of usage at no additional charge.

Disadvantage - Frill’s discount mainly benefits users who choose annual billing. Getting a free month is great if you can pay for a whole year upfront. But if you prefer monthly payments for flexibility, this might not work for you financially.

Frill Alternatives in 2024

Feeling like Frill isn’t meeting your business needs? We’ve got you covered! We’ve compiled a list of top feedback management software for you!

  1. featureOS - Affordable, feature-rich, and user-friendly.
  2. Upvoty - Ideal for collecting customer feedback in a single votable idea board.
  3. Kraftful - For large-scale content analysis from multiple sources.
  4. Pendo - Built for enterprise companies with structured features.
  5. Rapidr - Limited Integrations and advanced features.
  6. FeatureBase - Limited integrations with external platforms like Zendesk and Hubspot.
  7. Supahub - Features an overloaded interface.
  8. ProductPlan  - Best for ticket management and feedback response.

Frill Drawbacks

Despite being a widely utilized feedback management software with straightforward features and widgets, Frill does have its limitations:

Before finalizing your decision, consider the drawbacks of Frill which will help you to find the best feedback management for your business. You can read in detail about each of these tools from our blog on Frill alternatives and choose the right one!

But here’s a quick summary of Frill’s drawbacks:

  • Restricted filtering - Users may find the filtering capabilities somewhat limited, which can hinder efficient organization and drilling down of feedback data.
  • Outdated dashboard - While functional, the dashboard could benefit from enhancements in terms of user-friendliness and overall design.
  • Poor feedback portal - There have been reports of poor performance in the feedback portal, potentially causing delays in addressing critical issues.
  • Lack of feedback prioritization: Frill lacks a native feature for prioritizing feedback, posing challenges for teams in identifying and addressing the most important matters promptly.

Is Frill Worth The Price?

If you are looking for a simple feedback management software with limited features, then Frill would be the one for you.

Though it is a widely used software in the SaaS industry, users feel its pricing structure is tricky. Since their basic plan does not support too many features and their top tiered plan is very expensive, Frill cannot suit businesses of various sizes.

featureOS emerges as a top contender against Frill, offering a compelling combination of robust features and competitive pricing . Trusted by leading SaaS products such as Buffer , featureOS has swiftly established itself as a strong competitor in the industry. Whether you opt for a 14-day trial pack or schedule a demo , you’ll have the opportunity to experience firsthand the seamless functionality and efficiency that featureOS delivers.

  • Authors


    featureOS Team

    Product Management

  • Published on

    Wed Mar 06 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

  • Time to value: 6 min read

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