Best Feature Voting Tools for Product Managers

A feature voting tool allows your customers to vote on features they would like to see in your product. A feature voting tool helps you make a data-informed decision on what you should focus on next for your product.

Today, let us dive into everything you need to know about feature voting tools. At the end of the article, you will be clear on whether you should use a feature voting tool or not for your product. If you are using such a tool, how you can make the maximum of out it, and use it to your advantage.

What are feature voting tools?

A “feature voting tool” allows you to create a portal where your customers can vote on features they would like to see in your product. Knowing what your customers want the most in your product is the first step towards building a great customer-centric product.

Tools that help you make better product decisions that helps you progress as a Product Manager are becoming more and more essential. A feature voting tool is one such tool that helps you make better product decisions with your customers in the feedback loop.

Here’s a screenshot of how a feature voting portal looks like when you want your customers to vote on features:

Why you should use feature voting tools?

Using a feature voting tool for your product as a Product Manager has so many benefits. Here are some of the benefits of using a feature voting software for your product:

1. Make data-informed decisions

When you use a feature voting tool, you automatically let your customers provide you essential data on what you can focus on next. You can use this data to make better product decisions.

The data you get from customer feature voting tool will help you prioritize your product roadmap.

2. Close the customer feedback loop

The HBR article back from 2009 emphasizes the importance of closing the customer feedback loop. We’re more than a decade from when the article was published, and the importance of closing the customer feedback loop has only increased.

Closing the customer feedback loop means letting your customers suggest what features they want in your product, and then letting them know that you have heard them, and let them know when you have shipped the feature. This is the customer feedback loop.

When you use a feature voting tool, you are closing the customer feedback loop since these tools automatically notify users about the progress of their feature requests, and when you have shipped the feature.

3. Reduce support tickets

Listening to customer feedback should not be the job of a customer support personnel alone. As a Product Manager, the closer you are to your customers, the better you can build a product that your customers love.

When you have a feature voting tool in place for your product, you automatically reduce the number of customer support tickets you get, and you as a Product Mangaer can directly interact with your customers in a single portal.

4. Build a customer-inclusive product

How would you feel when you are using a product, and you need a feature will help you get more out of the product, but you don’t have a way to let the product owners know about it? Submitting a support ticket is not the best way to let the product owners know about it — majorly because you don’t know what happens to your ticket unless you follow up.

Now, imagine you are using a product, and you have a dedicated portal to submit feature requests, and you can also vote on features that other customers have requested as well. You will feel more included in the product development process, and you will feel more connected to the product.

As time passes, you automatically get updates about the progress of the feature development, and when the feature is shipped. The loyalty you have towards the product will only increase.

This is the magic of building a customer-inclusive product, and a feature voting tool online helps you do that.

What is a feature voting forum?

A feature voting forum is a part of a good feature voting tool. Forums allow customers to interact with the product team or other customers (optionally) about a feature that they have requested. A feature voting forum builds a community around your product, and helps you build a customer-inclusive product.

Best Feature Voting Tools for Product Managers this year

I have collected the list of best feature voting tools for Product Managers this year. I have also included the pros and cons of each tool, and how you can make the most out of each tool.

1. featureOS Feedback Portal

featureOS Feedback Portal is considered the best feature voting tool to track feature requests, product ideas, and other customer feedback in one feature voting portal. It is being built by Product Managers who have been in the industry for more than a decade, and they know what it takes to build a great product.

featureOS Feedback Portal is packed with features like feature request voting, product roadmap, RICE scoring, sharing product updates via release notes, and so much more. Developed by a team that has been in the industry since 2013, featureOS Feedback Portal is trusted by startups, SMBs, and enterprises alike.

featureOS Feedback Portal lets you capture customer feedback, and organize customer feedback with powerful integrations like JIRA, Zendesk, Slack and more allowing you to streamline your product development process.

featureOS Feedback Portal Pricing

featureOS Feedback Portal pricing starts at $49 per month and you can scale up as your product grows. You can also get started with a 14-day free trial.

Use Cases of Feature Voting Tools

Feature voting tools can be as an idea management tool, idea voting tool, online feature voting tool, feature request tracking system, product feedback tool, product feedback forum.

Read more: Customer feedback examples from Apple, Netflix, Amazon and more

2. Convas

Convas is used to manage customer feedback and feature requests from customers. Feature voting allows you to bridge the gap between you and your customers and help them feel more included in the product development process. Convas is quite easy to setup and is basic in terms of features and integrations.

Convas Pricing

Convas.io Pricing is at $49 per month, and many consider it to be very highly priced for the features it offers.

3. Canny

Canny is a user feedback tool that helps you identify what features your customers want the most. Canny comes with integrations to move around customer feedback data.

Canny Pricing

Canny pricing is at $400 per month, and comes with a restricted free (trial) plan as well.

featureOS Feedback Portal: The Best Feature Voting Tool

featureOS Feedback Portal is purpose-built for product managers to collect feature request from customers, and vote on features. As customers vote on feature requests, you can understand your customers even better, and uncover insights you never thought you would.

Since featureOS Feedback Portal is affordable, packed with features, and a great value for money, thousands of Product Managers use featureOS Feedback Portal to collect feature requests, and vote on features from feedback boards or feature voting portal. featureOS Feedback Portal includes features like slice and dice feedback, embed feedback boards, collect customer feedback via widgets, and complete your customer feedback loop.

Give featureOS Feedback Portal for feature voting free for 14-days. No credit card required.